From Huizhou to Vietnam, what key information lies behind the "certainty" you see?
Early Monday morning, Li, the warehouse supervisor of an electronics factory in Zhongkai High-tech Zone of Huizhou, received an urgent order from a Vietnamese customer: "The goods must arrive in Ho Chi Minh City by Wednesday!" He checked the commitment from the cooperative logistics company - "3-day delivery, compensation for delays". But his heart was still uneasy: last week's heavy rain caused a 48-hour traffic jam at Friendship Pass, so this time, would it get stuck at the border again?
In fact, cross-border shippers like Engineer Li are constantly dealing with "uncertainty" every day. However, truly professional logistics companies in Huizhou and Vietnam have already incorporated "certainty" into their service standards.
I.【Establishing Timeliness】This is not just a slogan; it is a verifiable performance mechanism.
- Direct delivery guarantee: Land transportation from Huizhou to the entire territory of Vietnam takes 3-5 days (excluding customs clearance days), and any delays will be compensated according to the contract;
- Dynamic routing: There are 5 fixed buses per week. The optimal port (Friendship Pass / Dongxing) will be dynamically adjusted based on border congestion conditions;
- Full visibility: The cargo trajectory is updated in real time on the official website.
Hidden information: Does the so-called "3-day delivery" include customs clearance time? We clearly distinguish between "transportation time" and "door-to-door time" to avoid ambiguous commitments.
II. 【Determine Costs】 Fixed price at once, reject "low-price traps"
- All-inclusive price: Includes Chinese export customs declaration, Vietnamese import customs clearance, inspection fees, port operation fees, and destination delivery;
- Transparent quotation for sensitive goods: Lithium batteries, powered products, powders, etc. are all priced clearly;
- Long-term customer support with monthly settlement + credit period to reduce cash flow pressure.
III. [Determining Services] "Double Clearing and Tax Exemption" is not everything; professional ability is the key.
Many customers asked: "What are 'correct reporting' and 'double settlement'?"
- Regular Declaration (Standard Declaration): Declare to the customs with a genuine invoice, packing list and contract. Keep the documents for compliance and it is suitable for high-value, brand and goods requiring tax refund.
- Dual Clearance (China-Vietnam Dual Clearance): Our company holds licenses in both countries and provides a one-stop clearance service for "China export + Vietnam import", including tax payment.
We have successfully handled:
- Anti-dumping products (such as stainless steel tableware) are shipped through a third country in compliance with regulations;
- Semiconductor equipment (with a value exceeding $2 million) undergoes constant temperature control + shock protection + priority inspection throughout the process;
- Furniture items were returned due to incorrect HS code classification. They were re-registered and released within 48 hours.
Hidden information: Low-price "double clearance" may take a gray channel route. There is no customs declaration form, no tax refund is possible, and they may even be seized. We adhere to a bilingual customs declaration team (Chinese/Chinese-Vietnamese), and each shipment has a record that can be traced.
Huizhou → Vietnam Binh Thuan Tax-Included Service Process Flow Chart:
| Stage | Steps | Operation Contents | Responsible Party | Customer's Required Cooperation Matters |
|---|---|---|---|---|
| 1. Preparations before shipment | 1.1 Inquiry for quotation | Provide details such as item name, weight, volume, value, whether it is powered or sensitive, etc. | Logistics company | Provide detailed information about the goods truthfully |
| 1.2 Confirmation of the plan | Determine the mode of transportation (land transport/sea transport), customs clearance method (full declaration/double clearance), and quotation | Both parties confirm | Sign the service confirmation form | |
| 1.3 Preparing for shipment and packaging | Pack according to industry standards (such as shockproof, moisture-proof, reinforcing wooden boxes, etc.) | Customer | Prepare according to the "Delivery Materials List" | |
| 2. China Export Section | 2.1 On-site Pickup | Goods can be picked up within 2 hours in places such as Huizhou Zhongkai, Huiyang, and Dayawan. | Logistics company | Provide accurate address and contact information |
| 2.2 China Export Customs Declaration | Prepare customs declaration documents (invoice, packing list, contract, etc.), and submit to the customs for declaration | Logistics company (Chinese customs declaration team) | Provide compliant commercial documents | |
| 2.3 Loading and Dispatch | Load into temperature-controlled/ordinary trucks and dispatch to the border between China and Vietnam (Friendship Pass or Dongxing) | Logistics company | — | |
| 3. Vietnam Import Section | 3.1 Vietnam Customs Declaration | Use Vietnamese customs declaration forms, complete import declaration and tax payment (included in the all-inclusive price) | Logistics company (Vietnamese customs declaration team) | No operation required (double-clearance tax-free) |
| 3.2 Vietnam Inspection and Release | Cooperate with customs inspection (if any), and coordinate the use of priority channels to expedite the process | Logistics company | — | |
| 3.3 Delivery within Vietnam | Direct delivery from the port to destination warehouses/factories in Hanoi, Ho Chi Minh City, Bac Ninh, etc | Logistics company | Provide the Vietnamese delivery address and phone number | |
| 4. Delivery and After-sales | 4.1 Signature Confirmation | The recipient signs for the delivery and uploads the signature certificate | Logistics company | Confirm the status of the goods |
| 4.2 Exception Handling | In case of delays or damages, activate the compensation or remedial mechanism | Logistics company | Provide timely feedback on issues |
IV. 【Scenario-based Solutions】 Beyond transportation, it is also about industry technology
| Industry | Pain point | Our solution |
|---|---|---|
| Electronic products | Electrostatic/humidity/temperature sensitive | Anti-static bags + constant temperature vehicle + coordinated "green channel" for quick customs clearance in Vietnam |
| Mechanical equipment | Overweight/Large/Requires Installation | Custom wooden box + frame reinforcement + local Vietnamese lifting team + remote installation guidance by engineers |
| Furniture/Lighting | Durable, corners prone to damage | "Pearl foam + EPE corner protection + fully enclosed wooden frame" three-level protection, damage rate < 0.3% |
Success Case: A certain LED lighting enterprise in Huizhou, shipping 30 containers per month to Bac Ninh Province, saw a 92% reduction in cargo damage claims after adopting customized packaging.
V. 【Localized Deep Services】 You are in Huizhou, and I am by your side.
- Exclusive Logistics Manager: Personalized service, 7x12-hour response;
- Pick-up coverage in Huizhou: Core industrial areas such as Zhongkai New District, Huizhou District, and Dabaiwan;
- Vietnamese end network:
- North: Hanoi, Haiphong, Bac Ninh
- Central: Da Nang
- South: Ho Chi Minh, Tonkin
Success Case: A machinery factory urgently dispatched 12 injection molding machines to the Tongna Industrial Park. Within 48 hours, we completed loading, customs clearance, unloading and positioning. The customer's production line was put into operation on time.
Make an appointment for consultation, and let cross-border transactions no longer be "a guessing game".
What you see as "3 days to Vietnam", "all-inclusive price", "double clearance with tax exemption" are just the surface. The true certainty comes from the control of details, the planning for risks, and the understanding of the industry.
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